Welcome to
Wood n Garden
Specialist Garden Timber Centre
Suppliers of

Arbours - Arches - Bird Tables - Decking Kits - Fencing - Furniture - Garden Gates - Gazebos - Log Borders - Planters - Trellis



Potting Sheds - Summerhouses - Garden Sheds - Garages - Dog Kennels - Hen Houses - Bike & Log Stores - Children's Playhouses
Tel: 0l738 860006
Home
Animal & Bird Shelters
Arbours

Arches & Pergolas
Children's Playhouses
Contact Us
Decking
Delivery Options

*EX DISPLAY/SALE*

Fencing
Furniture & BBQs
Garages
Garden Sheds
Garden Storage
Gates
Gazebos & Pavilions
Grow Your Own
Job Vacancies

Log Border Rolls
Log Stores
Miscellaneous
Opening Hours

Order
Planters

Potting Sheds
Returns Policy
Summerhouses & Offices
Trellis

Wheelie Bin Stores
Placing an Order

Important Customer Notice - last orders have now been placed for Christmas deliveries
E-mails will be answered during our opening hours
(
Monday-Friday 9am-4pm, Saturday 9am-12 noon)


Orders will be processed Monday-Friday 9am-4pm only
(during our trading hours)

(please note, we do not have an on-line shop facility to make payment)

Important
We will call you within 24 hours of placing your order (during the above
working days) for you to make payment. If you do not hear from us within
this period then it is likely that something has gone wrong with the
ordering process. Therefore, please do not hesitate to contact us on

01738 860006

It is important that you fill in all the details below, or we will
not be able to process your order


Full Name (required)

Email Address (required)


Delivery Address (with postcode) and 2 contact
telephone numbers (if possible)


All information requested below must be filled in
Always include Green Order Code (eg HDG6325)
Also, Quantity of Product & Price (required)
If you are ordering a Timber Building, please include all the information requested


We will call you within 24 hours, during our working
days (Mon-Fri 9am-4pm)
to request payment by card.
Your order will not be processed until payment is made.


Additional Customer Information
Wood n Garden offers an extremely wide range of products, it is important that customers state the Green Order Codes when placing an order.

HD
Order Codes products are Home Delivered Nationwide (click this quick link for exceptions to delivery areas - sorry not to Channel Islands, Isle of Wight, Scottish Islands or Ireland at this time). Your product will most likely be flat pack for self-assembly.

TGB Order Codes
are for delivery and installation in SCOTLAND ONLY (locally to Perth - the Installation Team are able to install out with our 50 mile radius eg Aberdeen, Glasgow etc, but an additional delivery charge will apply - please make enquiries)

WnG Order Codes
are for uplift, only. Your product will most likely be flat pack for self-assembly.
If you need clarification on of the above information, please do call us and we will be delighted to explain further (01738 860006).

The Ordering Process

A member of the Wood n Garden team will call you to go over your order, giving you the opportunity to ask any questions you may have regarding the products you wish to place on order, or any part of the ordering process.

If we call you and it is not appropriate to speak to you at that point, please let us know and we can make arrangements to speak at a more appropriate time.

If all is in order, payment will be taken by card payment. Please note, your order will not be processed until payment is made in full. Important, all card payment details taken will be shredded after your order is processed.

A receipt will be sent out in the postal system. On receipt of this, you should double check that we have ordered the correct items/quantity. Please also look at the contact telephone numbers taken.

Dependant on the product you have ordered, you will receive either a text or a phone call from the distribution company closer to the time of your order being dispatched. Please note, that each product has the approx order to delivery time stated individually.

If the text method is used by the distribution company, they will send you two texts. The first text will give you a provisional delivery date. You would then receive a second text confirming that delivery will take place on the given date.

If the phone method is used by the distribution company, they will call you on either your home telephone number or mobile number to make delivery arrangements. If they cannot get a hold of you, they will leave a message on your ansaphone.

On receipt of your goods, it is important that you check over the goods on the day they are delivered. Any problems with the product must be reported by phone within 48 hours of receipt of your goods. If the goods are damaged on arrival, the person receiving them should reject delivery. If this occurs, please do get in contact with us on 01738 860006 and we will organise a replacement product(s).

We would request that you read our Returns Policy before placing your order by clicking the quick link above.

Please call us on 01738 860006 if you wish to ask any further questions, or enter details in above and we will get back to you as soon as is possible.

Wood n Garden, Main Street, Glencarse, Perth PH2 7LX
Tel: 01738 860006
e-mail: sales@woodngarden.co.uk