Wood n Garden is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy notice.
Wood n Garden may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 08/01/2019.
What we collect
We may collect the following information:
Name and job title (if ordering on behalf of a business)
Home/delivery address with postcodes
Home and mobile telephone numbers
Important - card payment details should not be sent on any correspondence. Card payment details will only be collected when Wood n Garden/or you call in person to confirm an email order – card payment details will be shredded after the order transaction is complete. A copy of the customer's receipt will either be sent via e-mail or the postal system. The card number will not be printed in full for customer security on this receipt. Wood n Garden’s Merchant Receipt will be stored in a locked facilities.
What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
Internal record keeping.
Customer names, home addresses, postcodes, email addresses and contact telephone numbers will be supplied to the manufacturers/installers of the products to allow goods to be delivered/installed at your property. No payment details are given to these parties.
How long will you use my personal data for?
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements
To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.
By law we have to keep basic information about our customers (including Contact, Identity, Financial and Transaction Data) for six years after they cease being customers for tax purposes.
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
Wood n Garden does not use tracking cookies to aid web traffic.
Links to other websites
Wood n Garden does not contain links to other websites.
Wood n Garden does not use your details for direct marketing purposes.
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We will not use your personal information to send you promotional information about third parties.
You may request details of personal information which we hold about you under the Data Protection Act 1998. No fee will be payable for providing this information. If you would like a copy of the information held on you please write to Wood n Garden, Main Street, Glencarse, Perth PH2 7LX.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.
Please do not hesitate to contact us on 01738 860006 if you require further clarification or explanation of the above, or contact us by e-mail by clicking this quick link.